We Windows Tech Support Phone Number are working with following terms & conditions and we request all site users and our customers using our website to carefully read the terms & conditions before using any of our services, as it encloses key information and instructions with full right with us to change any of clauses without any notification.
1) Subscriber Computer: For technical assistance we may ask computer related information that may include computer purchase date, type of computer, computer identification number, model and version or computer, system, software registration, data registry, hardware configuration and error tracking files etc. These details are required to provide a customized tech support service to users and also help us to upgrade our support service and enhance our supported products tools and list to deliver better service.
2) Access: At the time of requesting for support service, you may be also requested to be resolved by accessing your computer on remote control. Windows Tech Support Phone Number take online control of users computer by using qualified tools used by experts, who can diagnosis and fix the problems with the computers. Our tech support experts are not allowed to provide any assistance to users until and unless they get proper training and get permission to grant control of user’s computer. Experts are not allowed to use remote access tools to acquire any secret or confidential information stored on user computer, or intentionally destroy any important information on user’s computer or create any problems that can be faced by the users in near future due to tech support assistance or any activity while resolving computer problems.
4)Live Help Session Records: Windows Tech Support Phone Number keeps the right to monitor online as well as offline sessions between technical support team members and users for checking quality control of the service offered to the customers by our tech support team members. Moreover, we may keep record of online and offline sessions organized on the website as a reference for users or to assist in resolution of legal disputes or in case of any other complaints. And the tech support session record data will be also used to improve our service, provide a knowledge based support, organize market research etc. However, session record data will not be connected with personally identifiable data about individual customers.